Shipping policy
Shipping Policy
Thank you for visiting and shopping at PetDailyGoods.
Below are the terms and conditions that constitute our Shipping Policy.
Processing Times
All orders are processed within 7–15 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed.
Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Times & Delivery Estimates
Shipping times vary depending on your location.
Our average delivery time is:
United States: 7–15 business days
Canada: 10–20 business days
United Kingdom: 7–15 business days
Australia: 10–20 business days
Europe: 10–20 business days
Rest of World: 15–30 business days
Note: Shipping delays may occur due to customs, carrier backlogs, or global supply chain issues.
Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout.
Optional:
Free Shipping on orders over $50
Flat Rate Shipping: $10.99
International Shipping
We currently ship to the following countries:
United States, Canada, United Kingdom, Australia, Europe
Customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number.
Tracking information may take 3–7 days to update depending on the shipping carrier.
❗ Lost, Stolen, or Damaged Packages
We are not responsible for packages that are lost or stolen after the carrier marks them as delivered.
If your package is lost or damaged during transit, please contact us at:
We will work directly with the shipping carrier to resolve the issue.
Wrong Address Disclaimer
Customers are responsible for ensuring the correct shipping address is provided at checkout. We are not responsible for lost orders due to incorrect or incomplete addresses.
If you need to update your address, please contact us within 12 hours of placing your order.
Returns & Refunds
Please review our Return Policy for detailed information on returns and refunds.
Contact Us
If you have any questions about this Shipping Policy, please contact us at: